I am part of the Product Systems Quality team within Apple's Hardware Engineering organization. My team focuses specifically on AirPods, ensuring that the next generation of AirPods offers improved comfort, stability, and fit.

Due to Apple's strict privacy policies and my NDA, I can't disclose specific details about my work. However, I can share that I was part of the Human Factors team evaluating the comfort, fit, and usability of AirPods. My role involved conducting user studies, analyzing data, and leveraging research techniques to improve the product experience.

Key Responsibilities:

• User Testing & Data Collection: Designed and conducted studies where participants performed activities while wearing AirPods, providing insights into real-world comfort and stability.

• Survey Design & Data Analysis: Developed and refined participant surveys to capture feedback on fit and usability, then analyzed responses to identify trends.

• Photogrammetry & Fit Analysis: Used 3D scanning techniques to measure and evaluate AirPods' fit across different ear shapes, triangulating findings with user feedback.

• Moderation & Interviewing: Trained study moderators and conducted participant interviews to gather in-depth insights on user experience.

• Cross-functional Collaboration: Worked closely with external partners and internal teams to ensure research protocols met legal, ethical, and scientific standards.

The findings from my research contributed to Apple’s understanding of how AirPods fit a wide range of users, informing product design decisions to improve comfort and usability.